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Order Details
To purchase from Frenchfleurs.com, you are required to sign up for an account and you can do so by clicking here. Once you have chosen your desired items, please add them to cart and checkout for confirmation. Please note that items will be put on reservation for only 36 hours, unless otherwise agreed upon.

If you are interested in any item that is Out of Stock, you may wish to sign up for product alert. If there is any pending deal that falls through or restock, we will email you promptly.


Payment Details
Frenchfleurs.com accepts all major credit cards, Paypal transfers and iBanking/ATM transfers. There is no additional charges for Paypal or credit card payments.

For iBanking/ATM transfers, our account details are as follows:
POSB SAVINGS 058-80738-9
UOB UNIPLUS 318-375-105-9

We do accept interbank transfers, however, please inform us upon receiving the confirmation email.


Shipping Details
All packages will be mailed out within the next 1-3 working days upon verification of payment. Frenchfleurs uses Singapore Post as its shipping carrier. We are not liable for any lost mail, however, in any case, we will do call/email Singapore Post to enquire on your behalf.

Postage fees varies accordingly to weight of item(s) and its destination.

For local postage, please allow 1-3 working days for the parcel to reach you.
For international shipping, please allow 6-8 working days for the parcel to reach you.

Please note that working days refer to Mondays - Fridays, excluding weekends and Public Holidays.


Exchange Policy
At Frenchfleurs.com, all items are checked and packed carefully before posting out. However, if you do find any defects, please contact us within 7 working days. Each case will reviewed individually.

For any exhange, item should be valued at the same price or lower. Top-up is required if desired item is of higher value.

Strictly no cash refunds.


Copyright
This website and its contents are protected by copyright and other intellectual property rights. The copyright of the contents and materials, except for any third party information available on this website, is owned by Asia Couture Pte Ltd. You may not reproduce, disseminate, adapt, modify or incorporate in printed or electronic form, any parts of the contents or materials available on this website without the prior written permission of Asia Couture Pte Ltd.


Disclaimer
All the information provided on this website is provided on an “as is” and “as available” basis and you agree that you use such information entirely at your own risk.

Asia Couture Pte Ltd gives no warranty and accepts no responsibility or liability for the accuracy or the completeness of the information and materials contained in this website. Under no circumstances will Asia Couture Pte Ltd be held responsible or liable in any way for any claims, damages, losses, expenses, costs or liabilities whatsoever (including, without limitation, any direct or indirect damages for loss of profits, business interruption or loss of information) resulting or arising directly or indirectly from your use of or inability to use this website or any websites linked to it, or from your reliance on the information and material on this website, even if Asia Couture Pte Ltd has been advised of the possibility of such damages in advance.

Contact Us
Should you have any enquires on the Terms & Conditions, please feel free to contact us.